Return & Exchange Policy
Returnable Items
- Wrong or Expired Products: Report within 7 days of delivery
- Damaged or Missing Products: Notify within 2 days of delivery
How to Initiate a Return/Exchange
Contact Methods:
- Email: info@asarnaturals.com
- WhatsApp: []
Required Information:
- Order number
- Contact details
- Issue description
Return Process
- Request Review: Processed within 2 business days
- Return Options:
- Reverse pickup (if available in your area)
- Self-shipment with reimbursed courier charges
- Resolution:
- Replacement (subject to stock)
- Refund
Non-Returnable Items
- Opened or used products
- Products without original packaging
- Claims beyond 7 days from delivery
- Damaged product claims after 2 days
Customer Support
For any questions, contact our customer service team. We're committed to your satisfaction!
Note: All returns are subject to our standard terms and conditions.
